Responsible Gaming at bp88
At bp88, we believe that betting and casino games should always be a source of entertainment — never a source of financial stress or harm. Our responsible gaming framework gives every Bangladeshi player the tools, information, and support they need to stay in control of their experience on our platform.
Playing Smart, Staying Safe
bp88 is fully committed to promoting responsible gaming across all of its products — cricket betting, live casino, slots, and all other games available on the platform. We understand that for the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all across Bangladesh, betting is a recreational activity enjoyed in a controlled and measured way.
However, we also recognise that for a small number of individuals, gambling can develop into a harmful pattern of behaviour. This page is designed to help all players understand the risks, identify early warning signs, and access the tools and support that bp88 provides to keep the experience safe and enjoyable.
bp88 treats responsible gaming not as a legal checkbox but as a core part of who we are as a platform. Every feature we build, every promotion we run, and every customer interaction we have is guided by a genuine concern for the wellbeing of our players.
Age Requirement — Strictly Enforced
All players on the bp88 platform must be 21 years of age or older. Age verification is a mandatory step during registration. bp88 uses documentary KYC checks to confirm the identity and age of every player before any deposit or withdrawal is processed.
Player Safety Features Built Into bp88
bp88 provides a comprehensive set of responsible gaming tools that every registered player can access directly from their account settings. These tools are free, easy to use, and take effect immediately upon activation.
Deposit Limits
Set a daily, weekly, or monthly cap on the amount you can deposit into your bp88 account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered at any time and take effect instantly. Requests to raise a limit are subject to a 7-day cooling-off period before the increase is applied.
Session Time Limits
Define how long you can remain logged in to a single gaming session. When your chosen session duration expires, bp88 will automatically log you out and display a summary of your session activity — including time spent and net wagering result. This helps you stay aware of how much time you are spending on the platform.
Time-Out (Cool-Off Period)
If you feel you need a short break, the time-out tool allows you to suspend your account for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. At the end of the time-out period, your account is automatically reactivated unless you choose to extend the suspension.
Self-Exclusion
For players who feel they need a more extended break from gambling, bp88 offers self-exclusion periods of 6 months, 1 year, 2 years, or permanent exclusion. During self-exclusion, your account is fully suspended and you will be removed from all promotional communications. Permanent self-exclusion cannot be reversed. To request self-exclusion, contact support directly at [email protected].
Loss Limits
In addition to deposit limits, bp88 allows you to set a maximum net loss limit over a defined period. If your net losses reach the threshold you have set, further wagering will be suspended for the remainder of that period. This tool is designed to prevent chasing losses — one of the most common patterns associated with problem gambling.
Reality Checks
Enable reality check notifications to receive regular pop-up reminders while playing, showing how long you have been logged in and your current session win/loss balance. These reminders are displayed at intervals you choose — every 30 minutes, 1 hour, or 2 hours — helping you stay grounded and make conscious decisions about your continued play.
Warning Signs of Problem Gambling
Recognising problematic behaviour early is the most effective way to address it before it causes serious harm. The following are common indicators that gambling may be developing into a problem. If you recognise several of these signs in yourself or someone you know, please reach out for support immediately.
Spending more money on gambling than you can afford to lose, or regularly exceeding your personal budget
Borrowing money from family, friends, or financial services to fund gambling activity
Chasing losses — continuing to bet in order to recover money you have already lost in a session
Feeling restless, anxious, or irritable when trying to cut down or stop gambling
Thinking about gambling constantly — planning your next session, reliving past wins, or calculating future bets
Neglecting work, study, family responsibilities, or social obligations because of time spent gambling
Lying to family members or close friends about the extent of your gambling activity or losses
Using gambling as a primary way to escape stress, anxiety, depression, or other emotional difficulties
Feeling unable to walk away from a session even when you originally intended to stop
Experiencing financial difficulties — unpaid bills, depleted savings, or overdraft — directly related to gambling
Needing to increase the size of your bets to achieve the same level of excitement or satisfaction
Repeatedly making unsuccessful attempts to control, reduce, or stop your gambling behaviour
Important: Experiencing one or two of the above signs occasionally does not necessarily indicate a problem. However, if several of these signs are present consistently over a period of time, it is strongly advisable to speak with a professional counsellor or contact the bp88 support team to discuss your responsible gaming options, including self-exclusion and account closure.
How to Activate Your Responsible Gaming Tools
Accessing and activating responsible gaming tools on bp88 takes less than two minutes. All tools are available directly within your account settings — no need to contact support for most options.
Log In to Your Account
Visit bp88.im and log in using your registered username and password. Ensure you are using a secure, private network and that you are the sole user of the device.
Open Account Settings
Navigate to your account profile by selecting the account icon in the top right corner of the platform. From the dropdown menu, select "Account Settings" or "My Profile".
Select Responsible Gaming
Within Account Settings, locate the "Responsible Gaming" tab. This section contains all available player protection tools including deposit limits, session limits, time-out, and self-exclusion.
Activate Your Chosen Tool
Select the tool you wish to activate, choose your preferred parameters (e.g., limit amount, duration), and confirm. Protective limits take effect immediately. Limit increases require a 7-day review period.
Support Is Always Available
If you are struggling with your gambling behaviour, you do not have to face it alone. bp88's support team is available 24 hours a day, 7 days a week, and is trained to handle responsible gaming concerns with the utmost sensitivity and confidentiality. All communications regarding gambling difficulties are treated with complete discretion.
Email Support
Send a detailed message to our responsible gaming team at [email protected]. All responsible gaming requests are prioritised and responded to within 24 hours. For urgent self-exclusion requests, please state "URGENT SELF-EXCLUSION" in your message subject line.
WhatsApp Support
Contact our team directly via WhatsApp at +880 1700 000000. WhatsApp support is available around the clock. This channel is ideal for immediate assistance, including urgent account suspension requests and real-time guidance on activating protective tools.
Live Chat
Use the live chat feature on the bp88 platform for immediate, real-time assistance with responsible gaming tools. Our agents are available 24/7 BST (UTC+6) and can help you activate any protective measure during the conversation itself without redirecting you to another channel.
External Counselling Resources
For players who would prefer to speak with an independent professional, bp88 recommends seeking support from a qualified mental health counsellor or addiction specialist. Speaking to a trusted family member or close friend is also a meaningful first step toward addressing a gambling concern.
Responsible Gaming — FAQ
Quick answers to the questions players most commonly ask about bp88's responsible gaming features and policies.
Play Responsibly — Enjoy the Game
bp88 is here to make sports betting and casino gaming a fun, safe, and enjoyable experience for all players across Bangladesh. If you ever need a hand, our team is just a message away.